# Create an exemption request

> POST /exemption-requests

Source: https://docs.trykintsugi.com/reference/2026-07-21/create-an-exemption-request

POST /exemption-requests

Create an exemption request

Create an exemption-certificate request in the resolved organization and email the customer at `customerEmail` a link to upload their certificate. `customerId` links the request to a customer in that organization. Returns 403 FORBIDDEN when the organization is not on a Premium plan. The returned request starts in status `SENT` with every jurisdiction `PENDING_NO_SUBMISSION`.

Category: Exemption Requests

Request body:
customerId (string, required) - Kintsugi customer id to link the request to, in the resolved organization.
customerEmail (string, required) - Email address the exemption-request email is sent to.
jurisdictions (string[], required) - Uppercase two-letter US state codes the certificate is requested for.
notesForCustomer (string) - Optional note included in the email to the customer.

Response fields:
id (string, required) - Kintsugi's unique identifier for the exemption request.
organizationId (string, required) - Organization the exemption request belongs to. Send it as `Organization-Id` to scope a request to this exemption request.
customerId (string, required) - Kintsugi customer id the request is for.
customerName (string, required) - Display name of the linked customer, or null when the customer has no name or has been deleted.
customerCompanyName (string, required) - Company name of the linked customer, or null when unset.
customerEmail (string, required) - Email address the request was sent to.
jurisdictions (ExemptionRequestJurisdiction[], required) - Requested states, each with its derived per-jurisdiction progress.
  state (string, required) - Two-letter US state code the certificate is requested for.
  chipState (PublicJurisdictionChipStateEnum, required) - Progress of this jurisdiction, derived on read.
    allowed values: PENDING_NO_SUBMISSION, RECEIVED_REVIEW_PENDING, REJECTED, APPROVED
notesForCustomer (string, required) - Note included in the email to the customer, or null when none.
status (PublicExemptionRequestStatusEnum, required) - Rolled-up lifecycle status of the request.
  allowed values: SENT, IN_REVIEW, PARTIALLY_COMPLETED, COMPLETED, REJECTED, CANCELLED
emailSendStatus (PublicEmailSendStatusEnum, required) - Delivery status of the request's most recent customer email.
  allowed values: PENDING, SENT, FAILED
[truncated, see the reference page]

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Index of every page: https://docs.trykintsugi.com/llms.txt